Italian Customer Support Specialist

Description

Summary: Join an international team to provide customer support for home appliances, helping people, solving problems, and delivering a positive customer experience. Highlights: 1. Support Italian-speaking customers via phone, email, and chat 2. Collaborate with internal teams for high-quality service 3. Develop valuable customer service skills Location: Lisbon, Portugal (On\-site) Languages: Italian (Fluent) \+ English (B2\+) Start Date: 28 May 2026 Schedule: Full\-time \| Rotational shifts (07:00–19:00\) Join an International Team in Lisbon We are looking for Italian\-speaking Customer Support Specialists to join a well\-known Home Appliances project in Lisbon. If you enjoy helping people, solving problems, and working in a dynamic international environment, this opportunity offers the perfect next step to build your career in customer experience. Your Responsibilities * Support Italian\-speaking customers via phone, email, and chat * Assist with product information, troubleshooting, and general inquiries * Deliver a positive and professional customer experience * Collaborate with internal teams to ensure high\-quality service * Maintain customer satisfaction through efficient and solution\-oriented support What We're Looking For * Fluent Italian (spoken and written) * English level B2 or higher * Excellent communication and problem\-solving skills * Customer\-focused attitude with attention to detail * Comfortable working rotating schedules * Positive team player with a proactive mindset What We Offer * Competitive salary paid over 14 months * Meal allowance: €154/month * Performance bonus up to €100/month * Stable full\-time opportunity * International and multicultural work environment * Career development and customer support experience in a growing company Why Apply? This is a great opportunity to gain international experience, develop valuable customer service skills, and work in one of Europe's most vibrant and sunny capitals. * Ready for your next challenge in Lisbon? Apply now and join a supportive team where your language skills and customer\-first mindset will make a real impact.