German speakers - CS / CM / TS

Description

Summary: Seeking professional and ambitious personnel for a customer service role, providing excellent advice and assistance across various product-related topics. Highlights: 1. Work with amazing brands 2. Provide excellent advice and prompt assistance to customers 3. Engage in cross-selling and upselling products *Work with amazing brands and enjoy Lisbon. Our client is seeking for professional and ambitious personnel to work in Portugal.* **Key responsabilities:** * Answering inquiries from customers via telephone and in writing; **Providing excellent advice and prompt assistance regarding topics such as product selection, ordering, payment methods, delivery, exchanges, and warranties;** Responding in writing to customer inquiries via social media channels; **Cross\-selling and upselling products following the provision of assistance or advice to the customer.** Requirements: * C1/C2 level language skill * Ability to work independently and/or in a team * Problem solving\-skills * Good communications skills (both verbal and written) * Positive attitude * Ambitious * English B2 Benefits: * Competitive salary * Meal allowance * Initial employment contract with a duration of 12 months; * Subsequent extension of 1 more contract for 12 months; * Permanent contract after 2 years; * Private health insurance after contract signature * Relocation Package (Internationals only) *Work Permit is required for NON\-EU candidates* To apply, please send your CV including your full name, phone number, and personal email address When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment. Tipo de oferta: Integral/Full\-time Pagamento: 1 000,00€ \- 1 400,00€ por mês Benefícios: * Cartão/Ticket refeição Localização do trabalho: Remoto