F&B Service Expert

Description

Summary: This position involves creating a memorable culinary experience for guests by providing attentive service and ensuring satisfaction. Highlights: 1. Create a unique and memorable customer experience 2. Offer a wide range of services to customers 3. Be part of an exceptional international team **Additional Information** **Job Number**26042144 **Job Category**Food and Beverage \& Culinary **Location**Delta Hotels Azores, Estrada da Ribeira Grande s/n, Ponta Delgada, Portugal, Portugal, 9500\-702 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply placing food on the table for guests to enjoy until they request their bill. First and foremost, we must build a unique and memorable experience — in addition to food and beverages. Our Guest Service Experts demonstrate initiative and offer a wide range of services so that our guests’ meals become memorable. Whether it’s setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work areas and supplies, the Guest Service Expert ensures guests feel that every transaction is part of the experience. Regardless of your role, certain things are essential to succeed — creating a safe workplace, adhering to company policies and procedures, maintaining quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; handling menus (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and 50 pounds (22.7 kg) with assistance; reaching overhead and below knee level, including bending, twisting the body, pulling, and squatting). It is essential that Guest Service Experts perform all these tasks flawlessly (and any other reasonable task assigned) — thus ensuring our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education Level:High school diploma or equivalent. Related Work Experience:Less than one year of related work experience. Supervisory Experience:None. Licenses or Certifications:None. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We have fostered an environment where the unique qualities of our associates are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* Delta Hotels properties deliver thoughtfully detailed travel experiences designed specifically for frequent travelers. Our guests always find the essentials they need with us, and we strive to eliminate the unnecessary. At Delta Hotels by Marriott, we always act warmly and efficiently so our guests can focus on what matters most. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding into markets worldwide. If you enjoy delivering helpful service and focusing on important details, we invite you to explore available positions at Delta Hotels by Marriott. By joining Delta Hotels, you will become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.