Department Head - Bakery & Pastry

Description

Job Summary: We are seeking a leader to manage and develop Bakery & Pastry teams, ensuring operational excellence and commercial strategy within a dynamic environment. Key Highlights: 1. Leadership and team development in Bakery & Pastry 2. Commercial strategy management and operational excellence 3. Opportunities for professional growth and development Our client is a leading company in the Food Retail sector, recognized for the quality of its fresh products and closeness to consumers. It operates with teams focused on operational excellence and continuous improvement, in a dynamic and demanding environment. Description Lead and develop Bakery & Pastry teams, ensuring effective communication, cooperation, and accountability; Implement the department’s commercial strategy, ensuring sales targets, margins, productivity, and service quality; Execute centrally defined commercial and promotional campaigns, adapting them to the local context when necessary; Monitor and analyze KPIs (sales, shrinkage, production, stock levels, productivity, customer satisfaction) and define action plans; Ensure daily operational excellence: production planning, recipe optimization, retail price definition, stock management, waste control, freshness quality, compliance with internal standards and food safety regulations; Oversee on-site operations, ensuring high standards of customer service and product presentation; Coordinate with Operations, Logistics, and HR on topics including planning, procurement, inventory, and team upskilling; Manage and analyze the HACCP plan for the Bakery & Pastry department. Ideal Profile Experience in Food Retail (preferred criterion), specifically in Bakery & Pastry; Technical expertise in Bakery & Pastry (production, fermentation, baking, finishing); Proven experience managing teams and operational departments; Experience leading large, multidisciplinary teams; Autonomy in managing KPIs and developing Action Plans; Solid operational knowledge of production, display, freshness, stock, sales, and inventory in Bakery & Pastry; HACCP knowledge; Strong leadership, planning, organizational, and communication skills; Strategic vision of operations, with proactive intervention as needed; Availability to work supermarket hours. Benefits Join a leading group in Food Retail, offering genuine opportunities for professional growth and development.