AI Ops Engineer

Description

Job Summary: The Critical Software is recruiting an AI Ops Engineer to focus on adopting Generative AI in the company's internal processes, developing and implementing solutions to increase operational efficiency. Key Highlights: 1. Focus on adopting Generative AI in internal processes 2. Development and continuous improvement of AI-powered solutions 3. Collaboration with diverse teams to transform needs into solutions Critical Software is recruiting an AI Ops Engineer to join the team in Lisbon, Porto, Coimbra, or Viseu, on a full-time basis. The role will focus on adopting Generative AI in the company's internal processes, through designing, developing, implementing, and continuously improving AI-based solutions and automations that enhance the operational efficiency of various departments. **Responsibilities:** Build, test, and implement AI-based solutions and automations to support internal teams; Use existing tools and frameworks to develop AI-powered solutions; Support the transformation of the internal AI Ops roadmap into functional solutions; Contribute technical expertise to define and evolve solutions; Identify and resolve technical issues, bugs, and blockers during development and deployment; Work with teams across different departments to understand processes and needs; Adapt AI solutions to the specific challenges faced by internal teams; Monitor already-implemented AI solutions; Iterate and improve solutions to ensure reliability, usefulness, and long-term impact; Collaborate with stakeholders to transform business needs into practical technical solutions. **Requirements:** Bachelor’s or Master’s degree in Computer Science, AI, Machine Learning, or a related field; More than 5 years of software development experience; Practical experience with Generative AI tools and applications; Strong programming skills; Familiarity with creating and integrating AI-based features or automations; Good oral and written communication skills for working with teams and stakeholders; Practical, detail-oriented approach to solving technical problems; Ability to debug and improve technical solutions; Ability to manage one’s own tasks and set priorities, even in ambiguous contexts; Natural interest in AI techniques—both new and traditional—and their application to real-world business problems; Critical thinking, curiosity, and ability to make decisions in dynamic environments. **Offer:** Full-time employment; Opportunity to join teams in Lisbon, Porto, Coimbra, or Viseu; Integration into a technology company delivering projects in complex, business-critical environments; Exposure to internal initiatives on Generative AI adoption; Private health insurance; Employee Assistance Programme, offering support for mental health, legal, and financial matters; Remote work support; Additional vacation days, including 2 extra days after the first year; Additional 2-month fully paid parental leave; Support for gradual return to work after extended absences; Sabbatical programme for long-term employees; Training, mentoring, and professional growth opportunities. **About Critical Software:** Critical Software develops software solutions and consulting services for complex, business-critical environments. The company works with clients aiming to achieve strategic objectives through advanced, secure, and reliable technology solutions.