Reception | OralMED Odivelas

Description

Job Summary: We are seeking Receptionists to provide personalized patient reception, appointment scheduling, billing, and administrative tasks in a dental clinic. Key Highlights: 1. Personalized patient reception and guidance. 2. Career progression and continuous training. 3. Teamwork and focus on patient well-being. **Who We Are:** The OralMED Saúde Group is the first Portuguese group specializing in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a specialized healthcare contact center. We pursue a special mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health. **We are expanding our Reception team at our clinic.** Reporting to the Clinic Coordination, our Reception team must ensure personalized reception, guiding patients upon entering and leaving the clinic. Daily responsibilities include: * Scheduling and confirming appointments and oral health check-ups by phone; * Managing the clinical schedule; * Organizing and maintaining patient records, including billing and payments; * Recording daily activities in internal control logs and performing other administrative tasks. **Schedule:** Full-time, rotating shifts from Monday to Saturday, between 8:30 AM and 8:30 PM. **We Offer:** Competitive compensation within the sector, initial and ongoing training, and opportunities for career progression. **The Experience We Would Like You To Have:** * Minimum education level: 12th grade; \- Professional experience in customer service \- minimum of 2 years; * Experience in administrative roles; * Proficiency in computer applications; * Fluency in English (preferred). **Working in Healthcare Starts With Caring — Therefore, We Seek Professionals Who Are:** * Patient well-being oriented and passionate about customer service; * Recognized for their friendliness, communication skills, ethics, and professional pride; * Motivated by teamwork; * Dynamic, organized, and capable of handling multiple tasks simultaneously; * Committed to continuous learning and professional development. **Does Our Mission Inspire You?** If you value our Mission, join us and grow with us! Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click on the job posting link.