Job Summary: We are seeking a Service Advisor to provide customer service and follow-up, and promote after-sales services, with a focus on creating impactful mobility experiences. Key Highlights: 1. Personalized customer service and follow-up 2. Promotion and sale of after-sales services and products 3. Integration into a dynamic team within the largest Portuguese automotive group Welcome to the **Caetano** universe. We are the organization comprising Salvador Caetano companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, operating across more than 100 sales and service locations — yet we are far more than numbers: **we create mobility experiences that improve people's lives.** Nissan is one of the brands we officially represent, supported by specialized teams that accompany each customer at every stage, **from vehicle selection to after-sales service**, ensuring a simple and confident experience. **We are always on the move, seeking talents eager to grow with us, learn quickly, and develop solutions with real impact.** **What Does It Mean to Be a Service Advisor?** * Responsible for customer service and follow-up * Promotes and sells after-sales services and products * Manages and monitors processes * Handles billing and explains performed interventions * Proficient in digital tools supporting daily activities * Continuously curious about discovering new ways to delight customers * Attentive, a good listener, and enjoys communicating * Organized, proactive, and skilled at teamwork **What We Offer:** * One additional vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various areas (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within the Group, with strong national and international representation * Integration into a dynamic, youthful team within the largest Portuguese automotive group **What We Value:** * Experience as a Service Advisor * Knowledge of mechanics * User-oriented computer literacy * Strong communication and interpersonal skills * Customer orientation * Fluency in English * Strong organizational ability, flexibility, and team spirit * Valid driver's license **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences and embrace them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
