Description
Summary:
This role requires maintaining grammatical and syntactic accuracy in multiple languages, providing strict message renditions, and managing call flow while remaining neutral.
Highlights:
1. Opportunity to be part of a dynamic multilingual and multicultural team
2. Guidance and tools to reach career potential
3. Work from home flexibility
● Uphold the correct rules for grammar and syntax in both
languages
● Provide strict renditions of the messages including every
detail of the conversation
● Follow instructions of customers, manage the flow of the call
and avoid taking over the call
● Understand protocol and terminology at the customer
service level in the following industries: Insurance, Legal.
**REQUIREMENTS:**
● High School Diploma
● Education in languages/translation/interpretation or related
fields will be considered as an advantage
● Excellent listening, retention and note\-taking skills
● Ability to explain certain cultural concepts to avoid
miscommunication
● Ability to concentrate, stay detached from the conversation,
and always remain neutral and objective
● Reliable, autonomous and highly disciplined
● Confident and organized
● Time management skills with maximum responsibility
● Ability to work with performance goals
**BENEFITS:**
● Excellent remuneration package based on experience, skills
and performance
● Be part of a dynamic multilingual, multicultural and creative
team with positive and friendly atmosphere
● Guidance and tools to reach career potential
● Work 40 Hours per week (8 hours per day with an additional
meal break hour) on a rotational shift pattern, Monday to
Sunday, in between 01 PM \- 04 AM
● Work from home
● Private medical insurance.
Job Type: Full\-time
Application Question(s):
* Availability for 1st interview (with the client)
* Languages spoken (if relevant and fluent only)
* current/actual location
* Eligibility to work in location given (EU Passport/Residency card, etc.)
* Any upcoming holidays booked (within the next 3 months)
* notice period (specify timeframe)
* salary expectations
* Salary budget for this role is €1,000 is this okay by you?
Work Location: Remote