Department Head

Description

Job Summary: We are seeking a professional to lead the management and development of the team, co-create annual objectives, and ensure the sustainable development of the business through data-driven management and a human-centric culture. Key Highlights: 1. Leadership and team development 2. Strategic and data-driven business management 3. Human-centric culture and focus on customer satisfaction #### **Store: TORRES VEDRAS** #### **Your day\-to\-day** * I effectively support and develop my team while ensuring their daily motivation, contributing to sound management and talent retention within the company; * I co\-create the store’s annual objectives and define the department’s short\/medium-term strategy, ensuring the sustainable development of my business and clearly communicating the "why", direction, and necessary guidelines to the teams; * I continuously monitor the development of my business, connecting its various components into a cohesive whole and empowering the team to proactively define the actions and initiatives required to achieve the established plan; * I practice data\-driven management, making decisions based on data and KPIs drawn from multiple sources, analyzing collections and product ranges, and anticipating potential impacts; * I foster a human\-centric culture by coaching the team on active listening, advisory selling, and omnichannel solution-based sales; * I promote active listening within my team and monitor customer satisfaction indicators using various measurement tools; * I manage the product offering and coordinate the effective rollout of collections to ensure the offering remains current and aligned with customers’\/consumers’ needs, while optimizing time to market. #### **Who we are looking for** * Academic degree, preferably in business administration or related fields; * Minimum 3 years of professional experience, preferably in retail; * User-level computer skills (Google Tools); * Proactivity and sense of responsibility; * Initiative and entrepreneurial mindset; * Ability to work autonomously and make decisions; * Strong interpersonal skills and ability to collaborate effectively in teams; * Excellent communication, negotiation, and influencing skills; * English language proficiency. #### **What we offer** * Opportunity to join a multinational company with a competitive salary and variable compensation, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training program for onboarding into the company and role; * Well-being policies, including up to 30 days of annual leave; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and live by a Human First culture, where every employee is a leader with opportunities to grow.