Coord-Housekeeping

Description

Job Summary: This role involves managing room availability, coordinating with various departments, and ensuring high standards of guest service and team collaboration within housekeeping operations. Key Highlights: 1. Manage room availability and cleanliness 2. Coordinate efforts across key departments 3. Maintain positive working relationships and service standards **Additional Information** **Job Number**26102429 **Job Category**Housekeeping \& Laundry **Location**Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Responsible for preparing room availability reports, verifying room status, identifying discrepancies in room availability, prioritizing room cleaning, and updating the status of rooms for departing guests. Assist the Housekeeping Department in handling daily activities. Act as a liaison to coordinate efforts among the Housekeeping, Engineering, Front Office, and Laundry Departments. Document and resolve room discrepancy issues with the Front Desk. Prepare and distribute room assignment sheets or work boards to Housekeeping staff. Record, verify, and update the list of rooms displaying the "Do Not Disturb" sign. Ensure that vacant dirty rooms are cleaned at the required time and assign urgent rooms and those previously marked "Do Not Disturb." Complete required paperwork for the Housekeeping Department. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests according to company standards; anticipate their service needs and fulfill them; and thank them with genuine appreciation. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen to and respond appropriately to concerns raised by fellow employees. Communicate with others using clear and professional language; and prepare and review written documents accurately and completely. Enter and locate job-related information using computers. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience:At least 1 year of relevant work experience. Supervisory experience:Supervisory experience is not required. License or certification:None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service worldwide and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz\-Carlton has earned its reputation as a global leader in the luxury hospitality industry. As part of the team, you will learn and apply the Gold Standards—including the Employee Promise, the Credo, and the Service Values. Additionally, we promise to provide you with the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.