Sales Support

Description

Job Summary: We are seeking a professional to provide administrative and operational support to the sales team, ensuring agility and accuracy in handling proposals, contracts, and orders to optimize the commercial cycle. Key Highlights: 1. Integration into a leading and continuously expanding company 2. Pleasant working environment and committed team 3. Opportunity for career development within a technology company Linde Material Handling is among the world leaders in manufacturing forklift trucks, warehouse vehicles, and high-performance intralogistics solutions. Since 2006, Linde has been part of the KION Group. We operate in more than 100 countries worldwide and employ approximately 13\.000 people under the Linde brand. A service network of over 8\.500 technicians ensures maximum availability of Linde forklifts and solutions, supported by a global logistics network. We build our business on a solid foundation, offering specialized services and product solutions to our customers. We believe our success stems from the expertise and commitment of our team members. Our values are: INTEGRITY—we do what is right; COLLABORATION—we trust one another; COURAGE—we embrace change and innovation; EXCELLENCE—we deliver exceptional value to our customers. You will work for a successful global company in an international environment. Are you ready for a new challenge? Then you could be the person we are looking for! About the Company: We are a socially responsible company that offers equal employment opportunities, promotes diversity, and respects differences within the organization. We do not tolerate any form of discrimination, harassment, or aggression—verbal or physical, direct or indirect—against individuals or material assets. **We offer:** ============= We seek individuals with a service-oriented mindset, commitment, dynamism, versatility, and ambition to grow professionally within the company. This is your opportunity to develop your career within a solid technology company with international reach and continuous expansion, where anything is possible. Are you ready to grow your career with us? We offer: * Temporary contract. * Stable integration into a market-leading company. * You will join a pleasant working environment with a committed team, where our values are **i** ntegrity, collaboration, courage, and excellence. **Tasks and Qualifications:** ============================= **Mission:** The KION Group has implemented a new ERP and CRM system. For a defined period, additional personnel are required to compensate for limitations of the new system. Your mission will be to provide administrative and operational support to the sales team, ensuring agility, accuracy, and proper handling of proposals, contracts, and orders in corporate systems to optimize the commercial cycle. **Main Functions and Responsibilities:** * Proposal Creation: machine configuration in the system and modification of the commercial proposal Word document. * Contract and Order Management: creation of contracts together with associated services, processing of orders, and inclusion of additional contractual variants (terms of 48, 60, and 72 months). * Modifications and Adjustments: management of local modifications, management of local manual pallet trucks, inclusion of non-loaded equipment, and adjustment of quota (quota target). * CRM / Data Management: entering and registering commercial visits, lost opportunities, and new business opportunities into the system. **Education, Knowledge, and Experience:** * Professional training in Administration, Commerce, or equivalent, with experience in support roles in similar sectors. * Proficiency in the Microsoft Office suite. * SAP knowledge is valued. * English language skills at reading and writing level are advantageous; understanding received communications is beneficial. Valuable: * Knowledge of CRM, SAP, or other management tools. * Prior experience in commercial support. **Competencies and Skills:** * Analytical ability focused on technical detail. * Proactivity in identifying needs and optimizing configurations. * Organizational and prioritization skills for managing concurrent projects. * Proficiency in computer productivity tools. **Functions and Responsibilities Related to the Integrated Management System:** **Quality** Comply with quality procedures and requirements related to proposal preparation and application analysis. Ensure configurations meet contractual, legal, and safety requirements. Collaborate in detecting and resolving technical incidents. **Report relevant non-conformities to the QE Expert. Environmental** Meet environmental objectives and good HSE practices in offices. Segregate office-generated waste. **Health and Safety** Apply internal HSE standards in offices and customer premises according to applicable prevention requirements. Prevent and control job-related risks according to risk assessment. Forklift operator certification if conducting demonstrations. Defensive driving of company vehicles.