Customer Support Assistant – Continente On-Line_Lisboa

Description

Job Summary: We are recruiting a Contact Center Assistant to provide inbound online customer support in the retail sector, as part of a young and dynamic team focused on service delivery and support. Key Highlights: 1. Innovative and challenging project within a young and dynamic team 2. Customer service and support via telephone and email 3. Career progression within a solid Human Resources company Manpower, the global leader in Human Resources services, is currently recruiting a Contact Center Assistant (m/f) for an inbound customer support line for a prestigious client in the retail sector – SONAE – Continente Online. If you seek an innovative and challenging project and wish to join a young and dynamic team, this is the perfect opportunity for you! What will be your main responsibilities? Telephone customer service and support Receiving, processing, and responding to emails; Clarifying questions and/or concerns; Entering collected information into the computer system. What are we looking for? Professional experience in customer service (preferred); Good user-level computer skills; Interest in and aptitude for customer service; Stress tolerance; Dynamism What we offer: Initial and ongoing support; Employment contract + base salary + meal allowance + attractive monthly bonus; Excellent working environment; Integration into a solid Human Resources company with proven career progression opportunities. Work Location: Torres de Lisboa Working Hours: Full-time | Between 9:00 AM and 11:00 PM | Two rotating weekly days off Don’t miss this opportunity—join our team!#We Power the World of Work