Job Summary: We are looking for a Collections Technician to manage customer portfolios, ensure payment deadlines are met, and resolve complaints in a dynamic, multinational environment. Key Highlights: 1. Integration into a dynamic team in the logistics sector 2. Management of customer portfolios in a multinational environment 3. Opportunity to develop internal and external contact networks If you want to join a dynamic team in the logistics sector, this is your opportunity! We are seeking a Collections Technician. Your responsibilities will include: - Managing customer portfolios in a multinational environment; - Ensuring compliance with payment deadlines; - Receiving customer complaints and forwarding them to subsidiaries; - Obtaining missing accounting information from customers via phone and email; - Diplomatically and courteously advocating and asserting subsidiary positions; - Accurately recording all complaints received by phone or email; - Monitoring customer accounts; - Identifying solutions to reported issues; - Building internal and external contact networks (customers, SSC, and subsidiaries). What you must bring: - Completed secondary education (12th grade); - Advanced Excel skills and experience with SAP; - Fluent English required (minimum C1 level); - Minimum 3 years’ experience in collections or similar roles (experience in shared services environments is an advantage); - Solid knowledge of finance and accounting; - Immediate availability for a schedule from 08:00 to 17:00, Monday to Friday. What we offer: - Base salary: €1,200 gross/month; - Meal allowance: €9.60/day (meal card); - Hybrid work arrangement, with 2 days per week working remotely.
David Muñoz
OLX · HR
David Muñoz
OLX · HR
