Description
Summary:
Seeking a Technical Expert to blend Level 3 production support with infrastructure project management in a critical international environment.
Highlights:
1. Combine Level 3 production support with infrastructure project management.
2. Lead technical projects in a business-critical international environment.
3. Contribute hands-on expertise across various advanced technologies.
#### **TECHNICAL EXPERT (HYBRID LISBON)**
Portuguese company hires for hybrid position
Location: Lisbon, Portugal
* ️ Only candidates already based in Portugal will be considered
Work Model: Hybrid
️ Language Requirements: Fluent English — mandatory
Seniority: Senior (5\+ years)
Sector: Banking
Rate Between €6400 \- 6700 RV / €4200 \- 4500 CTI
* ️ Instructions: Please send your CV in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success
#### **About the Opportunity**
We are looking for a **Technical Expert** to combine Level 3 production support with infrastructure project management in a business\-critical international environment.
The role involves coordinating technical projects, ensuring production readiness, and contributing hands\-on expertise across Linux, middleware, cloud, automation, and container technologies.
#### **Key Responsibilities**
* Provide Level 3 production and infrastructure support;
* Lead infrastructure projects from planning through production deployment;
* Coordinate technical teams, stakeholders, budgets, risks, and deadlines;
* Manage project governance, reporting, committees, SLAs, and KPIs;
* Implement technical architectures that support business applications;
* Ensure security, resilience, obsolescence, cost, and decommissioning requirements;
* Support DevOps, Agile, and cloud\-transformation initiatives;
* Perform technical interventions outside normal working hours or at weekends when required;
* Ensure operational autonomy and effective knowledge transfer to support teams.
#### **Mandatory Requirements**
* Strong experience in production support and infrastructure project management;
* Hands\-on knowledge of Linux, Oracle, and middleware;
* Experience with WebSphere, Autosys, and CFT;
* Knowledge of cloud platforms such as AWS, Azure, or GCP;
* Experience with Ansible, Docker, and Kubernetes;
* Understanding of CI/CD tools such as Jenkins, GitLab CI, or Azure Pipelines;
* Experience with monitoring and observability tools such as Dynatrace;
* Strong knowledge of project governance, risk management, SLAs, and KPIs;
* Ability to translate business needs into technical requirements;
* Fluent English.
#### **Nice to Have**
* Cloud fundamentals certification or proven cloud project experience;
* Experience in international financial\-services or investment\-funds environments;
* Knowledge of FinOps, infrastructure decommissioning, and obsolescence management.
#### **Ideal Candidate Profile**
The ideal candidate combines senior production\-engineering expertise with end\-to\-end infrastructure project management. You are technically hands\-on, confident with international stakeholders, and capable of managing critical projects while maintaining platform stability, resilience, and compliance.
#### **Questions for Candidates**
* What is your experience with Level 3 production support?
* Have you managed infrastructure projects from design through production?
* Which cloud platforms and DevOps tools have you used?
* Do you have hands\-on experience with Linux, Oracle, WebSphere, Autosys, CFT, Ansible, Docker, and Kubernetes?
* Which monitoring tools have you used, particularly Dynatrace?
* Have you managed budgets, risks, governance committees, SLAs, and KPIs?
* Are you available for occasional interventions outside working hours or at weekends?
* Are you fluent in English and available to work in Lisbon?
* Which contract model do you prefer: RV or CTI?
* Is the proposed rate aligned with your expectations?
* Are you available to start immediately?
#### **CV Keywords**
Technical Expert, Production Support, Level 3 Support, L3 Support, Application Production Support, Infrastructure Project Management, Linux, Oracle, WebSphere, Autosys, CFT, Cloud, AWS, Azure, GCP, Ansible, Docker, Kubernetes, Jenkins, GitLab CI, Azure Pipelines, CI/CD, Dynatrace, Monitoring, Observability, SLA, KPI, Project Governance, Risk Management, Operational Resilience, FinOps, Decommissioning, Obsolescence Management, DevOps, Agile, Fluent English
\#CI \- PROC26413