Technical Assistant

Description

Job Summary: This role involves attending to emergency calls, triaging and dispatching resources, registering call data, supporting trainees, and maintaining communication equipment. Key Highlights: 1. Emergency call handling and triage 2. Resource dispatching and data entry into the computer system 3. Support in training and maintenance of communication equipment **Offer Code:**OE202605/0866 **Offer Type:**Ordinary Public Recruitment Procedure **Status:**Active **Organizational Level:**Municipal Councils **Department/Service:**Tomar Municipal Council **Employment Contract:**Indefinite-term Public Employment Contract (CTFP) **Work Regime:**General Careers **Career:**Technical Assistant **Category:**Technical Assistant **Complexity Level:**2 **Remuneration:**1\.035,63€ **Monthly Supplement:**0,00 EUR **Job Description:**Job description: under the guidance of the service head and command staff, handles emergency calls, performs respective triage and resource dispatching according to established permanent operational standards; registers data for each emergency request in the current computer system, verifying that all fields are correctly completed; performs, upon request by Command or Service Head, other functions inherent to the operation of the center, such as supporting trainee training and guiding visits; reports detected anomalies to the operator responsible for the center, aiming at their timely resolution; informs the relief operator at the end of each shift about incidents and the operational status of the service at that time; receives and directs citizens according to their need for Civil Protection or emergency assistance; activates the necessary emergency resources for each incident, fully utilizing available telecommunications means; registers data related to emergency resource activation; acts in accordance with prescribed radio procedures to ensure proper management of the telecommunications network; maintains up-to-date records of vehicles in service and out of service; conducts daily tests on telecommunications equipment, telephones, and radios. **Workplace** **Number of Positions** **Address** **Locality** **Postal Code** **District** **Municipality** Tomar Municipal Council 4 Praça da República Tomar 2300550 TOMAR Santarém Tomar **Total Number of Positions:**4 **Quota for Persons with Disabilities:**1