Service Consultant Almada

Description

Job Summary: Customer service, preparation of quotations, scheduling and execution of workshop services, administrative management and billing, ensuring customer satisfaction. Key Highlights: 1. Integration into a solid and credible group 2. Professional and personal training and development 3. Real opportunity for career progression **Responsibilities** --------------------- * Serve customers (in person and/or by phone) and promote business. * Prepare quotations. * Schedule workshop services with customers. * Receive vehicles, open work orders, and inspect vehicles in the customer’s presence to assess their overall condition. * Promote the sale of additional services. * Perform administrative tasks related to the service (e.g., updating customer data and entering warranties into the system). * Deliver vehicles to customers and provide information regarding the work performed. * Bill for services rendered. * Manage generated leads. * Ensure and verify that the cash register balance matches the services provided. **Profile** ---------- * Minimum educational qualification: 12th grade. * English language proficiency (intermediate level, spoken and written). * Valid driving license (Category B). * Working days: Monday to Saturday. * Proficiency in Microsoft Office (MS Word, MS Excel, MS PowerPoint, Outlook). **We Offer** -------------- * Integration into a solid and credible group, currently implementing multiple growth projects. * Training and opportunities for professional and personal development. * Real opportunity for career progression, based on performance and demonstrated competencies. * Excellent working conditions and social benefits (Health Insurance, Life Insurance, and access to a Pension Plan).