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Job Summary: The Midas Workshop Receptionist is responsible for receiving customers, managing contacts, collaborating in administrative and operational management, ensuring customer satisfaction, and representing the brand image. Key Highlights: 1. Receive customers and manage contacts 2. Collaborate in administrative, financial, and operational management 3. Ensure customer satisfaction and loyalty Midas is the world leader in multi-brand automotive maintenance and services. We are part of Salvador Caetano, and our mission is to care for drivers and their vehicles sustainably, contributing to daily safety and peace of mind. We achieve this by upholding values such as service quality, trust, proximity, and transparency. Working at Midas means facing new challenges every day. We are constantly on the move, seeking the best talents to join our teams and contribute to business growth. If you are bold, continuously strive to surpass your own best performance, and identify with customer proximity, hand us the key to your career! **What It Means to Be a Midas Workshop Receptionist:** * Receives customers at the workshop * Manages customer contact (phone, e-mail), estimates, and invoices * Collaborates with the workshop manager in administrative, financial, and operational management * Performs cleaning and organization tasks in the workshop * Ensures customer satisfaction and loyalty * Represents the Midas brand image * Is empathetic and possesses strong customer relationship skills * Is goal-oriented * Is autonomous and works well in a team **What We Offer:** * Productivity bonuses * Health insurance * Life insurance * An additional vacation day * Continuous training * Career progression opportunities * Integration into a dynamic, youthful team * Integration into a rapidly expanding network and the largest Portuguese automotive group **What We Value:** * Educational qualification equivalent to 12th grade * Experience and/or aptitude for workshop service management (mandatory) * Experience in customer service and sales * Knowledge of Microsoft Office and Information Systems **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe that diverse talent empowers our teams, fosters innovative environments, and drives business evolution. Here, we encourage differences and include them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.
