Job Summary: A Technical Support professional responsible for ensuring the proper operation of company equipment, systems, networks, and applications, providing support to end users and the Information Systems Department. Key Highlights: 1. Hardware management, infrastructure management, and on-site/remote technical support. 2. Equipment, network, and user account configuration and administration. 3. Experience with Microsoft 365, Active Directory, and incident resolution. **Mission:** Provide technical support to users, ensuring the proper operation of company equipment, systems, networks, and applications. **Main Responsibilities** Management of the Hardware/Technology Infrastructure fleet On-site and remote user support Equipment and network (switches, routers, and Wi\-Fi) configuration Diagnosis and resolution of hardware and software incidents Installation and configuration of computers and peripherals User account and permission management Microsoft 365 support (Outlook, Teams, Word, Excel, OneDrive) Support for local network administration Updating technical documentation and equipment inventory Support for the Information Systems Department **Desired Profile** Education * Professional course or bachelor's degree in IT, Networking, or Systems Experience * Minimum 2 years of technical support experience (preferred) * Recent graduates with a strong technical profile may also be considered **Technical Skills** Knowledge of network, infrastructure, and database management Practical proficiency with Office tools Hands\-on profile with empathy toward users Windows 10/11 Microsoft 365 TCP/IP networking Active Directory Hardware and troubleshooting Basic cybersecurity knowledge Prior experience in an industrial company and with SAGE X3 software is a plus; **Personal Skills** * Internal customer orientation * Problem-solving ability * Team spirit * Good communication skills * Proactivity Send CV to: **recrutamento@campicarn.pt** Compensation: €1,000.00 \- €2,000.00 per month Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
