ERP Functional Support Intern

Description

Summary: Verisure is seeking an innovative and passionate ERP Functional Support Intern to support its growing Center of Excellence across 18 countries. Highlights: 1. Support a growing ERP Center of Excellence in 18 countries 2. Opportunity to learn and have a real impact on the business 3. Be part of a high-performing market leader with strong growth Verisure is seeking a talented, innovative, hands\-on and passionate ERP Functional Support Intern to support our growing Center of Excellence (CoE) servicing all Verisure operations across 18 countries in Europe and LATAM. The role will be a key member of the ERP Center of Excellence Team with critical impact on the business. Extensive internal and external training will be provided to ensure optimal employee development. This is a unique opportunity to be part of a transformational growth story, to be a key role in the development of our ERP Center of Excellence, and be part of a growing, ambitious high\-performing company that is the market leader in Europe and a very important player in LATAM. The Group ERP CoE organization is evolving from a decentralized to a centralized driven model to become more strategic, with higher value and higher impact ROI projects. **The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world\-class company that has a strong entrepreneurial spirit.** ### **Strategic context and value proposition** Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double\-digit growth \- thanks to continuous drive for Innovation, our very sophisticated Go\-To\-Market approach and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust business plan for value creation. On the back of the extraordinary growth we have enjoyed in the past years, **we aim to strengthen and further develop our Group ERP Center of Excellence function** including a strategic decision to centralise the function in Lisbon. Responsibilities will include, among others: * CoE structure support on control of tickets management, analysis and resolution related to the ERP support model, coordinating workflow with 1st (functional team) and 2nd (technical resolution team) support levels * ERP process monitorization and distribute project CoE administrative reports * Provide in\-depth Oracle ERP cloud functional knowledge to support best practices application, changes, updates and releases * Gap and analysis with key stakeholders and process owners * Support on integration enhancements between Oracle ERP Cloud and other legacy systems * Conduct functional training and provide business process documentation to stakeholders, validators and end users considering the approved Blueprints * Configuration of ERP Cloud SCM \& Procurement modules, design custom dashboards and BI reports ### **Candidate profile** ### **Experiences and Qualifications** We are looking for a **high potential** individual who will have the opportunity **to learn** from a growing organization and have a **real** **impact** on the business. * University Degree, preferably Graduate in Supply Chain Management, Business Administration/Management, Information Management, Engineering, etc. * Fluent in written and spoken English. Spanish, Portuguese and/or French desirable ### **Competencies** * Ability to strive in a fast\-paced international environment * Enjoys working with and learning all about different IT systems * Highly motivated, with strong analytical skills and a strong eagerness to learn * Customer and solution\-oriented mindset * Highly proactive, eager to learn and grow with the team * Comfortable navigating a very diverse environment * Team player, humble, with a hands\-on approach to challenges * Organized and with an appetite for improving existing processes * Skilled at interacting with stakeholder groups and balancing diplomacy and tact with assertiveness ### **Strong fit with our Company DNA** * Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly * Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline * Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously * Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win * With Trust \& Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always *ALVARÁ* 138C – MAI