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Job Summary: Trofa Saúde is seeking a Receptionist to handle patient reception and administrative management, billing, and team support, promoting customer satisfaction. Key Highlights: 1. Integration into a leading private healthcare group 2. Professional stability and career progression 3. A diverse and inclusive work environment Trofa Saúde positions itself as a global healthcare project, integrating an extensive network of hospital units, with the primary objective of improving how we care for our customers and fulfilling their needs. With this purpose in mind, we continue to grow and aim to strengthen our team with a Receptionist (m/f) for Trofa Saúde Gaia. **Your daily responsibilities will include:** * Ensuring customer admission and directing customers; * Scheduling, rescheduling, and canceling medical appointments and examinations; * Billing medical services according to established rules and procedures; * Managing customer complaints and ensuring appropriate referral; * Contacting customers and third parties—including insurers—to resolve billing issues or claims-related matters. **What We Value:** * Completion of 12th grade, an equivalent vocational technical course, or a bachelor’s degree; * User-level computer skills; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results-oriented mindset; * Dynamism and proactivity; * Availability to work rotating shifts. **What We Offer:** * Integration into a leading private healthcare group in Portugal; * Professional stability; * Opportunities for career progression; * Health insurance; * Performance bonuses; * Commercial discounts with various partners. **Join our team—submit your application today!** Our Group is committed to fostering a workplace that promotes diversity, inclusion, and equal employment opportunities, without distinction based on race, color, gender, age, creed, religion, nationality, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.
