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Job Summary: We are seeking a professional to consolidate and analyze data, identify churn drivers, and develop predictive models to support commercial and operational decision-making. Key Highlights: 1. Commercial data analysis and predictive churn modeling 2. Use of AI to accelerate analyses and generate actionable insights 3. An environment that values diversity, equality, and inclusion Let’s Shape your Passion! **About Us** -------------------- Cegid is a European leader in cloud-based **business management solutions** (cash flow, taxes, ERP), human resources (payroll, talent management), accounting, retail, and entrepreneurial sectors. In a rapidly changing world, Cegid and its **6,000 employees** make more possible by helping our 750,000 customers unlock their potential through innovative and purpose-driven business solutions. ***Make more possible*** is our vocation. It reflects who we are, how and why we do things the way we do for our customers. Thanks to this, we can affirm that we work every day to shape your future, our future, and the future of our customers’ businesses — a future we have been defining for years alongside our employees, inventing solutions that change how people work, for sustainable performance. **Your Mission:** * Consolidation and analysis of data (contracts, billing, migrations, CRM); * Identification of churn drivers and risk by profile; * Development of predictive churn models; * Segmentation and clustering for large-scale actions (win-back, retention campaigns); * Monitoring of metrics (NRR, churn, reactivation); * Audit of workflows, discounts, and migrations; * Support in preparing commercial and operational reports; * Leverage AI to accelerate analysis. **About You** -------------------- * Experience in commercial data analysis, including contract consolidation, billing, migrations, and CRM (e.g., Salesforce), with emphasis on churn and risk identification by profile, preferably in software/technology. * Proficiency in Excel and Power BI for data manipulation, dashboard creation, and monitoring of metrics such as NRR, churn, and reactivation. * Skills in predictive modeling and segmentation using SQL, Python, or R for churn models and large-scale retention/win-back campaigns. * Experience auditing workflows and reports, analyzing discounts, migrations, and operational processes for optimization and decision support. * Proficiency in AI and analytical tools, such as machine learning or Tableau, to accelerate analyses and generate actionable insights. * Analytical profile with strong communication skills (fluent Portuguese and English); degree in Statistics/Data Science (Bachelor’s or higher) and certifications in Power BI/Excel are valued. **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and **potential** to learn and grow alongside us. We offer a professional environment where each person can fully flourish and express their uniqueness. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director
