Product Documentation Specialist

Description

Job Summary: A professional capable of ensuring the creation, organization, and maintenance of clear, accurate, and up-to-date functional documentation, guaranteeing correct system usage by various stakeholders. Key Highlights: 1. Opportunity to work on innovative projects 2. Collaborative work environment 3. Focus on continuous development and professional growth A professional capable of ensuring the creation, organization, and maintenance of clear, accurate, and up-to-date functional documentation related to the software, guaranteeing correct system usage by various stakeholders (healthcare professionals, technical teams, and other end users). **RESPONSIBILITIES:** · Produce and maintain functional documentation (manuals, guides, workflows, FAQs, release notes); · Translate technical and clinical requirements into clear content for end users; · Map system usage workflows (e.g., patient registration, clinical data entry); · Ensure documentation consistency and updates across different product versions; · Collaborate with multidisciplinary teams in feature validation; · Ensure compliance with standards and best practices (e.g., data protection, usability, clinical context, QMS); · Define functional and user documentation standards and templates; · Support the support team in creating structured responses for users; · Ensure consistency among functional documentation, training documentation, and support documentation; · Organize and structure documentation repositories (e.g., Confluence or internal platforms); · Identify documentation gaps and propose continuous improvements; · Support software implementation kick-off preparations; **MINIMUM REQUIREMENTS FOR THE ROLE:** · Higher education degree in Information and Documentation Sciences, Health-related fields, or similar areas. **WE VALUE:** · Experience in similar roles (functional documentation, user documentation, product or software implementation); · Experience with healthcare software; · Knowledge of requirements elicitation methodologies (e.g., interviews); · Strong technical and functional writing skills; · Experience with documentation tools (e.g., Confluence). **Desired Behavioral Competencies:** · Analytical ability and attention to detail; · Autonomy and sense of responsibility; · Strong organizational and priority management skills; · Effective communication and cross-team collaboration; · Critical thinking and continuous improvement orientation. **WHAT WE OFFER:** · Stable and competitive employment contract; · Hybrid work arrangement; · Opportunity to work on innovative projects; · Collaborative work environment focused on continuous development and professional growth. If you match the profile we are seeking and wish to join our team, apply now! Together, we will achieve great results! recrutamento@b\-simple.pt Work Location: Hybrid remote work in Porto