Description
Job Summary:
Manage store operations, ensure service quality, increase sales, coordinate the team, and guarantee execution of internal procedures.
Key Highlights:
1. Lead and motivate teams to achieve excellence in customer service
2. Focus on increasing sales and achieving business objectives
3. Store operational management and stock control
Portela Cafés, founded in 1977, stems from a passion over twenty-five years old—"the passion for coffee"—inherited from Angola. Represented by 9 stores in Lisbon and 1 in Alcochete, and driven by our growth, we aim to hire a **Store Manager (full\-time) for Lisbon.**
**Responsibilities:**
* Manage store operations to ensure smooth functioning and service quality;
* Implement company-defined commercial practices to increase sales and meet store-specific objectives;
* Conduct and control stock and inventory management;
* Coordinate, supervise, and motivate the team in performing their duties, guiding them toward sales process quality and customer loyalty;
* Analyze store and team performance levels;
* Ensure execution of all internal procedures (administrative and logistical).
**Requirements:**
* Minimum education level: 12th grade;
* Minimum 2 years’ experience in store management within food retail;
* Proven knowledge of HACCP;
* Flexible working hours;
* Responsible and professional attitude;
* Customer- and results-oriented;
* Dynamism and self\-motivation;
* Analytical ability, leadership skills, and team management capability;
* Strong communication skills;
* Interpersonal relationship aptitude;
* Knowledge of foreign languages, especially English.
Expected start date: March.
Interested candidates should send their CV with photo, indicating in the email subject line: **Application for Store Manager.**
Employment type: Full\-time