Job Summary: Manage and develop a client portfolio, providing technical insurance advice and ensuring coordination with insurers to deliver tailored solutions. Key Highlights: 1. Customer and commercial management experience 2. Strong customer and results orientation 3. Excellent communication and negotiation skills Work Arrangement: Hybrid Location: Espinho **Main Responsibilities** \- Manage and develop a client portfolio, ensuring high levels of satisfaction and client retention; \- Provide technical insurance advice, analyzing coverage, contractual terms, and clients' needs; \- Manage the entire policy lifecycle, including renewals, modifications, and claims monitoring; \- Ensure coordination with insurers and other stakeholders, promoting competitive and customized solutions; \- Monitor portfolio metrics, identifying opportunities for improvement and business development; \- Anticipate client needs and propose solutions that ensure protection and service continuity for clients; \- Collaborate with internal teams to ensure an integrated and efficient response. **Desired Profile** \- Experience in customer management; \- Commercial experience; \- Technical analysis capability and ability to interpret insurance solutions; \- Strong customer orientation, service quality focus, and results-driven mindset; \- Excellent communication, negotiation, and interpersonal relationship skills; \- High organizational ability, capacity to prioritize tasks, and meet deadlines; \- Team spirit, proactivity, and adaptability. **Languages** \- English proficiency (preferred) Compensation: €1,500.00 \- €1,800.00 per month Work Location: Hybrid remote work in Aveiro
João Santos
Indeed · HR
João Santos
Indeed · HR
