Job Summary: We are seeking a professional to welcome, assist, and inform customers, manage cash handling and exchange/refund operations, ensuring customer satisfaction. Key Highlights: 1. Fast and reliable customer service, ensuring customer satisfaction 2. Cash handling and exchange/refund operations 3. Opportunities for professional growth and development **Responsibilities** * Welcome and assist customers through a fast and reliable payment process * Ensure proper cash management from opening to closing, adhering to all established procedures * Improve operational efficiency to ensure customer satisfaction * Provide customers with the welcoming experience they expect upon entering the store * Inform customers professionally about our products and services * Manage exchanges, returns, and prioritize solutions such as take-back, repair, or second-life options. **Profile** * Passion for customer service and strong customer orientation * Clear communication, proactivity, and positive attitude * Ability to work in a team and in a dynamic environment * Proactive approach to managing situations and solving problems effectively * Ability to learn and use various technologies and omnichannel commerce tools * Interest in physical activity and/or sports **We Offer** * Continuous training and support to achieve outstanding results * Integration into a dynamic and informal team * Opportunities for professional growth and development * A culture focused on employee well-being and customer satisfaction * Fixed salary \+ variable compensation
João Santos
Indeed · HR
João Santos
Indeed · HR
