We are looking for an Application Support Team Leader \- Payroll \& Human Capital (SAP, Workday) to join the team of our client \- a reference company in the retail sector. What will be your main tasks and responsibilities? * Ensure and monitor the development and implementation of applications within his/her scope, guaranteeing the development of solutions as well as testing and documentation; * Guarantee the 2nd line support to users of the several applications, analysing and solving incidents and promoting client's satisfaction; * Ensure the liability and performance of several applications through maintenance and verification routines; * Ensure the continuous improvement of applications, overseeing market trends, creating a plan of evolution and development, ensuring the alignment with best practices; * Manage the relationship with suppliers, monitoring their interventions (support, troubleshooting, installations, substitutions, ...), controlling service levels and quality; * Understand and evaluate client's needs and requirements. What is required from you? * Bachelor's degree in IT, Computer Science or similar area will be valued; * Minimum 03 years of experience in leading application support teams, ideally focusing on Payroll and Human Capital (Workday, SAP SuccessFactors, SAP Payroll, etc.); * Previous experience in project management, with skills in Agile methodologies; * Good communication and relational skills; * Ability to take decisions and work towards results; * Ability to understand and develop client's needs and requirements, translating them to functional and non functional requirements; * Fluency in English (both written and spoken). Sounds like you? Send us your CV and let's talk! Candidate\-se através do website Poderá encontrar o anúncio original publicado em: https://www.itjobs.pt/oferta/506545/application\-support\-leader\-hr\-solutions\-sap\-workday