Description
Job Summary:
We are seeking an energetic, results-driven professional with team management experience to optimize the customer experience and support managers in developing the team and sales culture.
Key Highlights:
1. Professional growth opportunity
2. Focus on customer experience and category maximization
3. Support in team engagement and leadership
**Ref\#:** W181722
**Department:** Retail
**City:** Alcochete
**State/Province:** Lisbon
**Location:** Portugal
**Company Description**Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education \& Communication, Employee Groups and Celebration.
**Position Overview**
**WHAT WE OFFER**
* Opportunity to grow professionally
* Competitive benefits and employee discount on merchandise
* The opportunity to be yourself at work
**Essential Duties \& Responsibilities**
**WHAT YOU WILL DO**
**Customer-Focused Business Model**
* Deliver the Brand message to enhance the customer experience commercially
* Deliver an exceptional sales experience to customers to significantly impact the sales results of your assigned area/store
* Maximize the potential of all product categories through storytelling and fostering cross-category synergies
**Support in Engagement and Leadership**
* Support manager(s) in creating an inclusive workplace environment with a "customer-first" culture
* Support the team using customer service metrics in the absence of a manager to achieve sales and profit goals
* Support manager(s) in developing the team’s product knowledge and Selling Culture
**Operations**
* Expertise in Ralph Lauren store systems, procedures, cash handling, and ability to interpret key business reports
* Train \& Demonstrate Brand Standards and Presentation
* Coordinate and support marketing initiatives and price changes
**Experience, Skills, and Knowledge**
**WHO YOU ARE**
* Energetic, passionate, and results-oriented, achieving outcomes collaboratively
* Experience in fast-paced environments with proven team management track record
* Excellent communication and organizational skills