German speaker- order support

Description

Summary: We are seeking a German-speaking Customer Support Agent with good computer skills to provide customer support via phone, email, and chat, handling inquiries and maintaining records. Highlights: 1. Provide customer support in German across multiple channels 2. Assist customers with orders, shipping, returns, and account queries 3. Opportunity for training and career growth in an international team We’re Hiring: German Speaker Customer Support We are looking for a German\-speaking Customer Support Agent with good computer skills to join our team. Requirements: * Fluent German (C1/C2\), B2 English * Good communication skills * Comfortable using computers and different systems/tools * Customer\-oriented mindset * Previous support experience is a plus What we offer: * Competitive salary * International environment * Training and career growth opportunities * Friendly team atmosphere Functions: * Provide customer support in German via phone, email, and chat * Assist customers with orders, shipping updates, returns, and refunds * Handle customer inquiries in a professional and timely manner * Support customers with account and product\-related questions * Use internal systems and tools to manage customer requests * Maintain accurate records of interactions and case updates All customer and company data must be handled in compliance with GDPR regulations, ensuring confidentiality and data protection at all times. Your CV may be shared with the hiring company, for recruitment purposes. Pagamento: 1 045,00€ \- 1 195,00€ por mês Benefícios: * Cartão/Ticket refeição Localização do trabalho: Remoto