Customer Support Assistant - Banking | REF:115100

Description

Job Summary: Manpower is recruiting a Customer Support Assistant to join the Contact Center team of Portugal's largest bank, focusing on customer service and support. Key Highlights: 1. Career progression opportunities and job stability 2. Passion for customer service and helping others 3. Paid banking-sector training **Manpower** is recruiting a *Customer Support Assistant* to join the Contact Center team of Portugal's largest bank. **What will be your challenge?** * Customer service to clarify information/questions — via phone and email; * Execution of transactions requested by customers; * Back-office processing; **What are we looking for?** * Secondary education or bachelor's degree; * Passion for customer service and helping others; * Immediate availability; * Strong communication skills and empathy; **What do we offer?** * Paid banking-sector training; * Employment contract; * Base salary \+ Meal allowance (net); * Productivity bonuses; * Night-shift pay; * Holiday allowance \+ Christmas allowance; * Career progression opportunities and job stability; **Work Location:** Torres de Lisboa \- Laranjeiras / Lisbon **Working Hours:** * Available shifts between 8 a.m. and midnight, with 2 rotating days off. Night shifts conducted remotely. If you aim to grow in the banking sector, enjoy interacting with customers, and seek a new professional experience, send us your application! Employment Type: Full-time Salary: €990.00 \- €1,100.00 per month Benefits: * Meal card/ticket Work Location: On-site