Summary: Join Sublime Comporta as a Senior Receptionist, ensuring memorable guest experiences through excellent service, personalized procedures, and promotion of hotel offerings. Highlights: 1. Ensure excellent welcome and memorable experiences for guests. 2. Promote hotel services and experiences, collaborating with departments. 3. Manage requests and complaints, upholding quality standards. **Sublime Comporta**, a unique and innovative concept where an elite team strives daily to make each guest’s experience memorable. Located in an untouched setting, just one hour from Lisbon, where nature prevails, Sublime pays tribute to everything Portugal has to offer at its best. We are strengthening our team with the position of: **Senior Receptionist (M/F)** * Ensure front desk service, guaranteeing an excellent welcome to guests; * Perform check\-in and check\-out procedures efficiently and in a personalized manner; * Provide information and promote the hotel’s services and experiences; * Be knowledgeable about and promote all outlets and services within the property; * Manage special requests, complaints, and suggestions, ensuring proper follow\-up; * Work closely with different departments; * Ensure compliance with defined quality and service standards. * Certified training in Tourism, Hospitality Management, or similar fields; * Proven experience in the role, preferably in luxury hospitality; * Good knowledge of Host software, Outlook, and Office 365; * Fluency in English (mandatory); other languages will be valued; * Strong sense of responsibility, organization, and attention to detail; * Excellent communication skills, resilience, and customer\-oriented mindset; * Dynamism, proactivity, and autonomy.
João Santos
Indeed · HR
João Santos
Indeed · HR
