Description
Job Summary:
Join an innovation-focused team, serving as the critical point of contact to ensure continuity and excellence in technical support for Internet services.
Key Highlights:
1. Join an innovation-focused team providing technical support for Internet services.
2. Opportunity to accelerate your career in digital transformation.
3. Career management plan and certified training.
Looking for your next IT challenge? Join Solidnetworks!
At Solidnetworks, we connect efficiency with results. We are strategic partners in the digital transformation of major organizations and are growing. If you are dynamic, ambitious, and want to accelerate your career, this opportunity is for you!
We are recruiting: **Helpdesk Technician & Incident Manager (Lisbon)**
**Your responsibilities:**
You will join an innovation-focused team, serving as the critical point of contact to ensure continuity and excellence in technical support for Internet services.
**What we value in you:**
* Qualifications: Completed secondary education (12th grade).
* Languages: Fluency in Portuguese and intermediate English proficiency.
* Experience: Minimum 6 months in Helpdesk and Incident Management (Internet-related context).
* Technology: Proficiency in the Windows environment and Microsoft Office tools.
**What we offer you:**
* Stability: Direct employment contract.
* Benefits: Meal allowance and exclusive employee benefits.
* Future: Personalized career management plan and certified training.
* Flexible Working Hours (Weekdays): 09:00–18:00 and/or 18:00–24:00.
**Solidnetworks — We connect efficiency, we amplify results.**
Compensation: €924.67 – €1,340.19 per month
Work Location: On-site