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Helpdesk & Incident Management: Centralize, Control, and Resolve

€ 924-1,340/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Join an innovation-focused team, serving as the critical point of contact to ensure continuity and excellence in technical support for Internet services. Key Highlights: 1. Join an innovation-focused team providing technical support for Internet services. 2. Opportunity to accelerate your career in digital transformation. 3. Career management plan and certified training. Looking for your next IT challenge? Join Solidnetworks! At Solidnetworks, we connect efficiency with results. We are strategic partners in the digital transformation of major organizations and are growing. If you are dynamic, ambitious, and want to accelerate your career, this opportunity is for you! We are recruiting: **Helpdesk Technician & Incident Manager (Lisbon)** **Your responsibilities:** You will join an innovation-focused team, serving as the critical point of contact to ensure continuity and excellence in technical support for Internet services. **What we value in you:** * Qualifications: Completed secondary education (12th grade). * Languages: Fluency in Portuguese and intermediate English proficiency. * Experience: Minimum 6 months in Helpdesk and Incident Management (Internet-related context). * Technology: Proficiency in the Windows environment and Microsoft Office tools. **What we offer you:** * Stability: Direct employment contract. * Benefits: Meal allowance and exclusive employee benefits. * Future: Personalized career management plan and certified training. * Flexible Working Hours (Weekdays): 09:00–18:00 and/or 18:00–24:00. **Solidnetworks — We connect efficiency, we amplify results.** Compensation: €924.67 – €1,340.19 per month Work Location: On-site

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Posted by

João Santos

Indeed · HR

Location

João Santos

Indeed · HR

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