Description
Job Summary:
Ensure document integrity and efficiency of digital administrative workflows, with a focus on screening, registration, and compliance updates.
Key Highlights:
1. Focus on documentary rigor and attention to detail
2. Support in automating simple processes
3. Use of tools such as Google Drive, Excel, and OCR
**Mission**
Ensure document integrity and efficiency of the digital administrative workflows of PortalTransmontano.
**Daily Tasks**
* Screen and validate received documents;
* Register and classify documents in the database;
* Respond to requests via email and online forms;
* Update compliance checklists.
**Specific Responsibilities**
* Validate 100% of received documents according to internal checklist;
* Keep the database updated with response time ≤ 24 hours;
* Prepare documentary packages for monthly audit;
* Support the team in automating simple processes.
**Technical and Behavioral Competencies**
* Documentary rigor and attention to detail;
* Strong writing and written communication skills;
* Basic knowledge of databases and automation;
* Ability to prioritize tasks under pressure.
**Tools and Methods**
* Google Drive/OneDrive; Excel; OCR tools;
* Internal document management platform;
* Version control procedures.
**KPIs**
* Average document processing time;
* Document rejection rate due to errors;
* Average email response time.
**Application**
Website: www.portaltransmontano.pt
Email: geral@portaltransmontano.pt
Type of position: Full-time
Compensation: €1,000.00 \- €1,100.00 per month
Benefits:
* Internet access
* Housing allowance
* Meal card/voucher
* Health insurance
* Company mobile phone
Work location: Remote