Digital Administrative Support Assistant

Description

Job Summary: A professional to ensure document integrity and the efficiency of digital administrative workflows on PortalTransmontano. Key Highlights: 1. Ensure document integrity and digital administrative efficiency 2. Document rigor and attention to detail 3. Basic knowledge of databases and automation **Mission** Ensure document integrity and the efficiency of digital administrative workflows on PortalTransmontano. **Daily Tasks** * Screening and validation of received documents; * Registration and classification in database; * Responding to requests via email and form; * Updating compliance checklists. **Specific Responsibilities** * Validate 100% of received documents according to internal checklist; * Keep database updated with response time ≤ 24 hours; * Prepare documentary packages for monthly audit; * Support team in automating simple processes. **Technical and Behavioral Competencies** * Document rigor and attention to detail; * Strong writing and written communication skills; * Basic knowledge of databases and automation; * Ability to prioritize tasks under pressure. **Tools and Methods** * Google Drive/OneDrive; Excel; OCR tools; * Internal document management platform; * Version control procedures. **KPIs** * Average document processing time; * Rejection rate of documents due to errors; * Average email response time. **Application** Website: www.portaltransmontano.pt Email: geral@portaltransmontano.pt Type of position: Full-time Compensation: 1 000,00€ \- 1 100,00€ per month Benefits: * Internet access * Housing allowance * Meal card/ticket * Health insurance * Company mobile phone Work location: Remote