Job Summary: We are seeking a Customer Support Assistant passionate about delivering high-quality service to resolve issues and collaborate with internal teams. Key Highlights: 1. Opportunity for professional growth and significant impact on the organization. 2. A young, dynamic, and continuously growing work environment. 3. Promotes equal opportunities and encourages diverse applications. We are looking for a competent Customer Support Assistant to join our team. If you are passionate about customer service and wish to make an impact, this opportunity is for you! ROLE Provide prompt and high-quality support to customer inquiries via phone, email, or chat; Quickly resolve problems and complaints, always seeking efficient solutions; Collaborate with internal teams to ensure customers receive accurate and up-to-date information. QUALIFICATIONS Experience in customer service, customer support, or related areas (CRM); Excellent verbal and written communication skills; Ability to quickly and effectively solve problems; Initiative and proactivity. Proficiency in additional languages is an advantage. BENEFITS A young, dynamic, and continuously growing work environment; Opportunity for professional growth and to generate significant impact within the organization; Employee benefits: discounts, health insurance, gym membership, and other advantages; On-site work in Cacém – Sintra, with the possibility of remote work on weekends. Working Hours: Wednesday to Saturday, 9:00 AM – 6:00 PM; Sunday, 8:00 AM – 5:00 PM; (Days off: Monday and Tuesday) Zumub is committed to promoting equal opportunities and encourages applications from all qualified individuals, regardless of gender, age, disability, sexual orientation, race, religion, or belief. Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
