Job Summary: A professional responsible for travel assistance service and coordination, focused on customer satisfaction and capable of managing priorities. Key Highlights: 1. Travel assistance service and coordination 2. Focus on customer satisfaction and efficiency 3. Integration into a dynamic team and ongoing project RESPONSIBILITIES: The selected candidate will be responsible for: * Handling travel assistance requests; * Coordinating assistance resources (towing services, taxis, etc.); * Monitoring processes and providing customer support; * Ensuring efficient service delivery oriented toward customer satisfaction; REQUIREMENTS: * Minimum 6 months of customer service experience; * Fluency in Portuguese and English; * Ability to handle stressful situations and make decisions; * Strong communication skills and customer orientation; * Multitasking ability and capacity to manage priorities; * Basic geographical knowledge (preferred); OFFER: * Base salary: €935 \+ meal allowance \+ €70 shift allowance; * Rotating schedule between 08:00 and 20:00; * On-site work during weekdays and remote work on weekends; * Days off on Saturday and Sunday; * Integration into a dynamic team; * Ongoing project; * Expected start date: June 1; Location: Amadora Compensation: €920.00 \- €935.00 per month Benefits: * Meal card/Ticket Work location: Hybrid remote work in Amadora
João Santos
Indeed · HR
João Santos
Indeed · HR
