Digital Administrative Support Assistant

Description

Job Summary: A professional to ensure documentary integrity and the efficiency of digital administrative workflows, with a focus on accuracy, organization, and written communication. Key Highlights: 1. Ensures documentary integrity and digital administrative efficiency 2. Handles document screening, validation, and classification 3. Supports process automation and database management **Mission** Ensure documentary integrity and the efficiency of digital administrative workflows of PortalTransmontano. **Daily Tasks** * Screening and validation of received documents; * Registration and classification in the database; * Responding to requests via email and online forms; * Updating compliance checklists. **Specific Responsibilities** * Validate 100% of received documents according to the internal checklist; * Keep the database updated with response time ≤ 24 hours; * Prepare documentary packages for monthly audits; * Support the team in automating simple processes. **Technical and Behavioral Competencies** * Documentary accuracy and attention to detail; * Strong writing and written communication skills; * Basic knowledge of databases and automation; * Ability to prioritize tasks under pressure. **Tools and Methods** * Google Drive/OneDrive; Excel; OCR tools; * Internal document management platform; * Version control procedures. **KPIs** * Average document processing time; * Document rejection rate due to errors; * Average email response time. **Application** Website: www.portaltransmontano.pt Email: geral@portaltransmontano.pt Employment Type: Full-time Compensation: €1,000.00 \- €1,100.00 per month Benefits: * Internet access * Housing allowance * Meal card/ticket * Health insurance * Company mobile phone Work Location: Remote