**Our Mission** Ivy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges. We are committed to providing our team members with a career path that promotes both personal and professional development. We support their skill enhancement and offer real growth opportunities. **‍‍ As a Process Analyst at Ivy Partners, you will be involved in:** * Designing and documenting new processes and procedures. * Creating visual process diagrams using Visio. * Developing and implementing key performance indicators (KPIs). * Utilizing tools such as ServiceNow, PowerBi, and Jira for process management and reporting. * Providing comprehensive support to the Global Process Owner in process design and signoff. **About You** You are our ideal candidate if you: * Have 6\+ years of professional experience in a similar role. * Possess expertise in using tools like ServiceNow, PowerBi, and Jira. * Are skilled in creating and managing workflows and process diagrams, ideally with Visio. * Have a proven track record in process analysis and delivering impactful project outcomes. **Why Join Ivy Partners?** We are committed to: Taking care of our team members \| We offer a supportive environment where everyone is valued, with training opportunities and career advancement both in Switzerland and internationally. Creating a trustful atmosphere \| Working with us means building a relationship based on transparency, professionalism, and commitment. Encouraging innovation \| We combine technology and creativity to achieve impactful digital transformations. Embracing our responsibilities \| The collective is at the heart of our actions, and we strive to create a positive impact.