Service Area Manager | Alcácer do Sal

Description

Job Summary: Repsol Portuguesa is seeking a Service Station Manager to lead the team and ensure service excellence, achievement of objectives, and smooth operation of the facility. Key Highlights: 1. Lead and motivate the team, fostering a collaborative environment 2. Ensure service quality and deliver excellent customer service 3. Monitor performance indicators and implement action plans Repsol is a global multi-energy company leading the energy transition and has set the goal of achieving net-zero emissions by 2050\. It operates across the entire energy value chain, employs approximately 25\.000 people, distributes its products in over 20 countries, and serves 24 million customers. Repsol leads the development of sustainable solutions in mobility and residential energy. At Repsol, we leverage technological innovation and digitalization to build a more sustainable future and work to contribute to societal progress. At Repsol, we value diversity and foster an inclusive environment for all individuals. Repsol Portuguesa is recruiting a Service Station Manager to join the team at the Grândola / Alcácer do Sal Service Station. Your mission will be to manage the Service Station, lead the team on a day\-to\-day basis, ensure excellent customer service, achieve operational and commercial objectives, and guarantee the facility’s smooth operation. **Responsibilities** * Lead, motivate, and develop the team, promoting a collaborative environment and continuous improvement; * Ensure achievement of the Service Station’s operational, commercial, and productivity objectives; * Guarantee service quality and deliver excellent customer service; * Monitor and analyze key performance indicators (KPIs), implementing action plans whenever necessary; * Identify team recruitment, onboarding, and training needs; * Ensure compliance with legal regulations, internal procedures, and company safety policies; * Implement Repsol-defined commercial campaigns, promotional activities, and merchandising standards; * Ensure proper organization, visual presentation, and smooth operation of the Service Station. **Required Qualifications** * Minimum education level: completion of 12th grade; * Minimum 5 years’ experience in management roles within Retail and/or Distribution sectors; * Proven experience in team leadership and operational unit management; * Proficiency in MS Office, particularly Excel; * Valid driver’s license and personal vehicle. If you believe you meet the required profile and are seeking a new professional challenge, please submit your application via our website or to the email address indicated in this job posting, specifying the location to which you are applying in the subject line.