After-Sales Support Assistant (m/f)

Description

Job Summary: PCDIGA is recruiting an After-Sales Support Assistant to join its team, focused on monitoring and managing after-sales processes, warranties, and technical assistance. Key Highlights: 1. Integration into a young and dynamic structure 2. Initial training 3. Management of after-sales and warranty processes PCDIGA, market leader in the specialized IT sector in Portugal, is currently recruiting an **After-Sales Support Assistant (m/f)** to join its team in Leiria. **Responsibilities:** * Monitoring and follow-up of after-sales processes; * Management and control of warranty processes, technical assistance requests, and material exchanges; * Registration and updating of processes in SAP; * Management and control in SAP of collections delivered to carriers, including tracking number registration; * Follow-up of process progress with customers, suppliers, and carriers; * Ensuring compliance with defined deadlines for each process. Job Requirements * User-level computer skills; * SAP knowledge (preferred); * Strong organizational and priority management skills; * Rigor, attention to detail, and sense of responsibility; * Good communication and teamwork skills; * Proactive profile oriented toward problem solving; * Immediate availability. We Offer: * Initial training * Integration into a young and dynamic structure