Receptionist (m/f/d)

Description

Summary: As a receptionist at ROBINSON, you welcome guests \ Highlights: 1. Warm welcome and vacation-mode accelerator for guests 2. Dedicated teamwork and cross-departmental support 3. Opportunity for personal growth and professional development Bienvenido! Welcome! Servus! In your role as receptionist, you warmly welcome our guests and lay the foundation for their immersion into the ROBINSON atmosphere. Your positive, friendly demeanor is infectious — for guests and for your team! **ROBINSON Hotel Jobs** ---------------------- If you play the video, YouTube will send you some cookies! Accept \& play Accept for all videos \& play × **Your job as receptionist (m/f/d): Vacation-mode accelerator** ------------------------------------------------------------------ What could be more delightful than being welcomed with an open smile and open arms? At the front desk, you ensure our guests shed everyday life and instantly switch to vacation mode. Here, ROBINS who excel at interacting with people are in demand. As a receptionist, this should not be overly difficult for you, since our guests are typically enthusiastic: Our seaside clubs offer direct beach access, and our mountain resorts sit right next to ski slopes and hiking trails. **Your domain: the reception desk and the entire club** ------------------------------------------------- Our ROBINS form a close-knit community. You not only support your colleagues at the reception desk to the best of your ability but also collaborate across departments. If you secretly possess a talent for dancing or singing, you can let loose on our theater stage; or you might assist your colleagues from the restaurant in welcoming guests to the gala dinner with a delicious cocktail. Of course, as a receptionist, you’ll also receive support from other areas: When a large group arrival is scheduled, your colleagues step in to warmly welcome guests, handle their luggage, offer refreshments upon arrival, and thereby ease the check-in queue at your reception desk. **For your new role as receptionist (m/f/d), you should bring your authentic self and the following:** ------------------------------------------------------------------------------------------------ * Commercial training and/or experience at a hotel reception desk * Quality- and service-oriented mindset * Familiarity with a hotel reservation system, preferably Protel * Above-average commitment * Enjoyment of guest interaction **We want you as our receptionist (m/f/d) and have much to offer!** -------------------------------------------------------------------------- Why did you originally choose vocational training in hospitality? Likely one reason was to work where others spend their vacations: at the world’s most beautiful locations, dreamy beaches, or breathtaking mountain vistas. If you, too, feel that wanderlust within you, then a receptionist position at ROBINSON is exactly right for you! Over 20 fantastic clubs await you as your new home — from nearby Mecklenburg-Western Pomerania to faraway Maldives. Additionally, you may enjoy all sports and leisure facilities within your club. **In short — here’s what awaits you as a receptionist (m/f/d) at ROBINSON:** -------------------------------------------------------------------------- * Working alongside great colleagues * New challenges every day * A permanent position abroad * Complimentary accommodation and delicious meals in the guest restaurant (different conditions apply at ROBINSON Club Fleesensee) * Training and development opportunities, e.g., to become Front Office Manager