Description
Job Summary:
We are seeking a customer-focused Front Office Receptionist with ambition for growth and appreciation for a demanding environment that offers internal advancement.
Key Highlights:
1. Excellence in guest experience across all touchpoints
2. A demanding, structured environment with opportunities for internal advancement
3. Ongoing training and mentoring
We seek a Front Office Receptionist with strong customer orientation and ambition for career growth in the hospitality industry. This role is intended for professionals who value a demanding, structured environment with opportunities for internal advancement.
Main Responsibilities
* Ensure excellence in guest experience across all touchpoints;
* Perform check-in, check-out, and reservation management processes with precision and efficiency;
* Ensure accurate cash handling and administrative procedures;
* Resolve issues and complaints professionally, autonomously, and with solution-oriented focus;
* Actively contribute to guest satisfaction and loyalty.
Profile
* Experience in hotel reception or relevant education;
* Proficiency in English (mandatory);
* Knowledge of HOST (preferred);
* High sense of responsibility, organization, and attention to detail;
* Strong communication skills and ability to manage demanding situations;
* Availability for rotating shifts.
We Offer
* Integration into a professional team;
* Ongoing training and mentoring;
* Competitive salary commensurate with experience;
* Benefits: health insurance, language allowance, meal card, night shift premium.
Salary: €1,000.00 \- €1,200.00 per month
Benefits:
* Meal card/ticket
* Health insurance
Work Location: On-site