Guest Service Expert

Description

Summary: Join The Ritz-Carlton to deliver exceptional service, uphold the highest quality standards, and bring creative ideas to life. Highlights: 1. Working for The Ritz-Carlton, a globally renowned brand 2. Applying creativity and responsiveness 3. Pride in your work and colleagues **Additional Information** **Job Number**26049481 **Job Category**Food and Beverage \& Culinary **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management *Marriott International’s policy is to be an equal opportunity employer and to welcome all who wish to contribute. We encourage an environment where our employees’ unique experiences are valued and celebrated. Our strength lies in the unique blend of culture, talent, and experience of our people. Our policy prohibits discrimination based on legally protected characteristics, including disability, veteran status, or any other characteristic protected under applicable law.* The Ritz\-Carlton brand comprises over 100 hotels worldwide, universally acclaimed. We serve guests at such an exceptionally high level that their impressions last long after departure. The world’s finest hospitality professionals work with us, doing everything possible to ensure guests enjoy their stay to the fullest. We believe success in our business belongs to those who can express creativity, think thoughtfully, and respond with empathy. Each day, we set the global standard for exceptional service—and take justifiable pride in delivering the highest level of service and amenities to our guests. You will need to exercise full attention to ensure daily adherence to The Ritz\-Carlton’s Gold Standards. The Gold Standards form the foundation of The Ritz\-Carlton’s operations and drive our continuous improvement. These standards reinforce our belief that brand culture is central to the success that has made The Ritz\-Carlton a global leader among luxury hotel brands. As a member of our team, you will master and exemplify the highest level of these Gold Standards—including the “Employee Commitment,” the “Credo,” and the “Service Values.” In return, we commit to enabling you to take pride in the work you do and the people with whom you work. By choosing a career with The Ritz\-Carlton, you become part of one of Marriott International’s distinguished brands. **Do** what you do best, **start** moving toward your goals, **join** an extraordinary global team, and **transform** your life for the better.