Guest Service Expert

Description

Summary: Join The Ritz-Carlton team to deliver exceptional service, uphold The Ritz-Carlton Gold Standards, and develop your creative potential in hospitality. Highlights: 1. Ensure daily adherence to The Ritz-Carlton Gold Standards 2. Take pride in your work and the people you will work alongside 3. Become part of the Marriott International team **Additional Information** **Job Number**26040412 **Job Category**Food and Beverage \& Culinary **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management *Marriott International’s policy is to be an equal opportunity employer and to welcome all who wish to contribute. We encourage an environment where our employees’ unique experiences are valued and recognized. Our strength lies in the unique blend of culture, talent, and experience of our associates. Our policy prohibits discrimination based on legally protected characteristics, including disability, veteran status, or any other characteristic protected under applicable law.* The Ritz\-Carlton brand comprises more than 100 hotels worldwide, universally acclaimed. We serve guests at such an exceptional level that they remain impressed long after departure. The world’s finest hospitality professionals work with us, doing everything possible to ensure guests enjoy their stay to the fullest. We believe success in our business belongs to those who can express creativity, think thoughtfully, and respond with empathy. Each day, we set the global standard for quality in distinctive service—and rightly take pride in delivering the highest level of service and amenities to our guests. You must demonstrate unwavering attention to ensure daily adherence to The Ritz\-Carlton Gold Standards. The Gold Standards form the foundation of The Ritz\-Carlton’s operations and drive our continuous improvement. These standards reinforce our belief that brand culture is fundamental to the success that has made The Ritz\-Carlton a global leader among luxury hotel brands. As a member of our team, you will master and exemplify the highest level of Gold Standards—including the “Employee Promise,” the “Credo,” and the “Service Values.” In return, we commit to enabling you to take pride in the work you do and the people you work alongside. By choosing a career at The Ritz\-Carlton, you become part of one of Marriott International’s distinguished brands. **Do** what you do best, **start** moving toward your goals, **join** an extraordinary global team, and **transform** your life for the better.