Guest Service Expert

Description

Job Summary: We invite you to join The Ritz-Carlton team, where thoughtful service, adherence to the Gold Standards, and the creation of timeless, extraordinary guest experiences are at the heart of everything we do. Key Highlights: 1. Create timeless, extraordinary experiences for guests 2. Embody The Ritz-Carlton Gold Standards 3. Join Marriott International's exceptional portfolio of brands **Additional Information** **Job Number**26036326 **Job Category**Food and Beverage \& Culinary **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management *Marriott International is committed to being an equal opportunity employer and welcomes all individuals, providing inclusive hiring opportunities. We foster an inclusive environment that respects and celebrates the unique backgrounds of every employee. Our greatest strength lies in the rich blend of cultures, talents, and experiences across our global workforce. We pledge zero tolerance for discrimination on any legally protected basis, including disability, veteran status, or any other category protected under applicable law.* In more than 100 acclaimed Ritz-Carlton hotels worldwide, **every** employee strives to create **timeless**, extraordinary guest experiences—enduring, unforgettable moments. Talented professionals from around the globe converge here to craft once-in-a-lifetime memories with artistry and care. We believe that creativity, genuine care, and empathy are the cornerstones of our success. We consistently exceed industry expectations and set the benchmark for luxury service—and we take great pride in delivering sincere care and comfortable experiences for our guests. Your responsibility is to deliver thoughtful, elegant service at all times while embodying The Ritz-Carlton Gold Standards. The Gold Standards form the foundation of The Ritz-Carlton brand, guiding us **step by step** toward excellence. It is precisely this foundational brand philosophy and culture that has propelled The Ritz-Carlton **step by step** to global leadership among luxury hotel brands. By joining The Ritz-Carlton team, you will learn our Employee Promise, Credo, and Service Values—and practice the Gold Standards to refine your skills. We commit that **every** employee will feel proud to pursue this career path and to work alongside outstanding colleagues. Joining The Ritz-Carlton means becoming part of Marriott International's exceptional portfolio of brands. Launch your journey **from here**, realize your personal value, **pursue** your life goals, **join** an outstanding international team, and **express** your authentic self.