Job Summary: A MIDAS Workshop Manager is responsible for the human, financial, and operational management of a center, with a focus on business development and customer satisfaction. Key Highlights: 1. Human, financial, and operational management of a MIDAS center 2. Business development and achievement of objectives 3. Team coordination and customer satisfaction MIDAS is the world leader in multi-brand automotive maintenance and service. We are part of Salvador Caetano, and our mission is to care for drivers and their vehicles sustainably, contributing to daily safety and peace of mind. We achieve this by upholding values such as service quality, trust, proximity, and transparency. Working at MIDAS means facing new challenges every day. We are constantly on the move, seeking the best talents to join our teams and contribute to the business’s evolution. If you are bold, continuously strive to surpass your own best performance, and identify with customer proximity, hand us the key to your career! **What It Means to Be a MIDAS Workshop Manager:** – Focused on business development and achievement of objectives – Empathetic, proactive, and with a strong sense of ownership – Possesses strong commercial ability, team motivation skills, and workflow coordination capability – Capable of managing customer interactions – Coordinates a MIDAS center, ensuring human, financial, and customer satisfaction and loyalty management – Contributes to business volume growth – Organizes and manages workshop service times and customer waiting times, initiates contact with customers, and ensures they receive excellent service – Manages, trains, and coordinates the team – Ensures administrative, financial, and operational management of the center – Manages customer contact, quotations, invoices, and warranties – Monitors and tracks team and center performance **What We Offer:** – Productivity bonuses – Health expense reimbursement extended to family members – Life insurance – An additional vacation day – Continuous training – Career progression opportunities – Integration into a dynamic, youthful team – Integration into a rapidly expanding network and the largest Portuguese automotive group **What We Value:** – Higher education degree in Mechanical Engineering or Management – Experience in the automotive industry – Experience in operational management of workshops or automotive centers – Proven experience in mechanical and mechatronic services – Availability to work extended hours – Proficiency in Office software and information systems – Valid driver’s license At Salvador Caetano, we help people move. At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe that diverse talent empowers our teams, fosters innovation-friendly environments, and supports business evolution. Here, we encourage diversity and embrace it. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
