Sales Associate - Full-time

Description

Job Summary: Proactive and personalized service, sales of solutions, and customer support in selecting products and services, ensuring retention. Key Highlights: 1. Proactive and personalized customer service 2. Sales of technical solutions and products 3. Retention of Resident Customers #### **Store: Ponta Delgada** #### **Your day-to-day** * I provide proactive, personalized, and mobile service, laying the foundation for a relationship of trust that ensures Resident Customer retention; * I am responsible for selling solutions to the Customer, anticipating and accurately identifying the needs of the Resident Customer, and supporting them in selecting the best solution (product + complementary items + service) to meet their needs; * I possess in-depth knowledge of the product range in my department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * I am familiar with digital tools available to the Resident Customer and the various sales channels (website and kiosk), using them to deliver the best possible experience; * I know, propose, and sell the various services offered by LEROY MERLIN in my store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * I process payments at the Advice Point. #### **Who we are looking for** * Educational qualifications equivalent to 12th grade or a Professional Technical Course; * 1 to 2 years of experience as a sales associate; * Good user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their applications; #### **What we offer** * Integration into a multinational company with a competitive salary and variable compensation, adjusted to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual vacation days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible work policies; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About us** Leroy Merlin is a market leader in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we offer a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and live by a Human First culture, where every employee is a leader with opportunities to grow.