Guest Experience Expert

Description

Summary: Guest Experience Experts build memorable and unique experiences by guiding guests through their entire stay, delivering a wide range of services, and making transactions feel like part of the experience. Highlights: 1. Build memorable and unique guest experiences 2. Empowered to move about space and get things done 3. Focus on thoughtful and tailored service **Additional Information** **Job Number**26075925 **Job Category**Rooms \& Guest Services Operations **Location**Estrada da Ribeira Grande s/n, Ponta Delgada, Portugal, Portugal, 9500\-702 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Our jobs aren’t just about giving guests a smooth check\-in and check\-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands\-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Hotele Delta oferują niezapomniane wrażenia z podróży. Przemyślano je i zaprojektowano z myślą o najważniejszych potrzebach osób, które współcześnie często podróżują. Bezbłędnie zaspokajamy najważniejsze potrzeby gości i ciężko pracujemy, by wyeliminować wszystko, co jest im zbędne. W Delta Hotels by Marriott jesteśmy zawsze serdeczni, rozsądni i w pełni kontrolujemy sytuację, dzięki czemu nasi goście mogą skupić się na tym, co najważniejsze. Delta Hotels ma wiele obiektów w Kanadzie, Wielkiej Brytanii i Stanach Zjednoczonych, ale szybko rozwija się również na rynkach całego świata. Jeśli lubisz świadczyć przemyślane i dopasowane do potrzeb usługi oraz skupiać się na szczegółach, które mają znaczenie, zapraszamy Cię do zapoznania się z ofertami pracy w Delta Hotels by Marriott. Stając się częścią zespołu Delta Hotels, dołączasz do portfolio marek Marriott International. **Bądź** tam, gdzie możesz pracować najlepiej, jak potrafisz, **rozpocznij** realizację zamierzeń, **poczuj przynależność** do niesamowitej globalnej społeczności i **stań się** najlepszą wersją siebie.