French Speaking Customer Advisor

Description

Summary: Seeking results-oriented French-speaking Customer Advisors to join a finance operations unit, functioning as Financial Consultants to empower clients with precision and integrity. Highlights: 1. Empower clients to navigate personal projects as a Financial Consultant 2. Orchestrate high-level omnichannel interactions on diverse financial products 3. Conduct portfolio analysis and recommend efficient financial solutions Are you a results\-oriented professional aspiring to establish a distinguished career within the high\-velocity finance sector? We are currently headhunting **French\-speaking Customer Advisors** to join our expert operations unit in the historic and vibrant city of **Braga**. In this pivotal capacity, you will represent a market leader in the consumer credit industry. You will function as a **Financial Consultant**, empowering clients to navigate their personal projects with clarity, technical precision, and unwavering professional integrity. ### **YOUR MISSION: FACILITATING FINANCIAL ASPIRATIONS** Operating from a state\-of\-the\-art facility and supported by a specialized local leadership team, your core mandate involves: * **Omnichannel Engagement:** Orchestrate high\-level interactions via Voice, Email, and Live Chat, providing authoritative intelligence on diverse financial products. * **Compliance \& Data Integrity:** Guide clients through the application lifecycle by ensuring documentation accuracy and translating complex financial nomenclature into accessible, actionable language. * **Strategic Relationship Management:** Execute personalized follow\-ups to maintain peak satisfaction levels and cultivate long\-term brand loyalty. * **Portfolio Analysis:** Conduct high\-level reviews of client profiles to recommend the most efficient financial solutions tailored to their specific requirements. ### **THE IDEAL PROFILE: ANALYTICAL PRECISION \& EMPATHY** We are scouting for professionals who synthesize meticulous organizational skills with a commitment to "high\-touch" client service. * **Linguistic Authority:** Native or near\-native mastery of **French (C1/C2\)**. Superior verbal and written articulation is our primary prerequisite. * **Operational Presence:** This is a **100% on\-site role**. You must reside in or be prepared to commute to Braga to integrate into our high\-energy, collaborative ecosystem. * **Professional Velocity:** While financial experience is advantageous, we prioritize ambition. We provide a **fully subsidized, in\-depth training program** to ensure your success. * **Core Competencies:** A natural aptitude for empathy, a collaborative spirit, and the internal discipline required to excel in a high\-velocity environment. * **Note:** Professional English is **not required** for this regional focus. ### **WORK SCHEDULE \& LIFESTYLE BALANCE** Our roster is engineered for consistency while supporting the dynamic requirements of the European market: * **Standard week:** A consistent **40\-hour** professional schedule. * **Operational Window:** Monday to Friday rotating shifts scheduled between 07:00 and 19:00\. * **Weekend Coverage:** Saturday morning shifts only (08:00 to 15:00\). * **Rest Days:** Two days off per week (Sundays are guaranteed, plus one additional weekday for optimal balance). ### **BENEFITS \& EXECUTIVE COMPENSATION** We reward specialized expertise with long\-term stability and a premium rewards framework: * **Executive Remuneration:** A competitive base salary of **€930 Gross/month**, distributed over **14 payments per annum** (inclusive of mandatory Summer and Christmas bonuses). * **Meal Subsidy:** **€7\.63 Net per working day**—positioning this as one of the most competitive rates in the Portuguese region. * **Performance Incentives:** Monthly financial bonuses of up to **€155** based on the achievement of strategic targets. * **Holistic Protection:** Private health and life insurance effective from your initial date of tenure. * **Career Architecture:** We prioritize internal promotion, offering transparent pathways into **Leadership or Specialized Financial Management**. **Ready to secure a stable future in the global finance industry? Join an elite team that values your professional evolution in the heart of Braga.**