Summary: Join TE Connectivity's Customer Solutions team as a Customer Service Specialist to connect with customers, drive continuous improvement, and deliver best-in-class experience. Highlights: 1. Work cross-functionally to drive continuous improvement 2. Offers strong exposure, ownership, and real impact daily 3. Collaborative and friendly work environment with career growth opportunities **Job Title:** Customer Service Specialist **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.** **:****Why you should join** Join our Customer Solutions team and be the voice that truly connects customers with the business. You’ll work cross\-functionally with Sales, Finance, Planning, and international teams to drive continuous improvement and deliver best\-in\-class customer experience. This role offers strong exposure, ownership, and the chance to make a real impact every day. **Your main tasks** * Create and follow up on customer quotes in collaboration with Sales and ICS India * Monitor order intake via EDI, including daily workflow control and resolution of bocked IDOCs * Coordinate manual order entry and resolve order blocks or incomplete orders to prevent recurrence * Maintain and update customer profiles and master data, including cross\-references * Create, maintain, and analyze Excel\-based reports to track backlog, billings, bookings, KPIs, and customer performance * Manage open disputes, invoices, credits, and returns in cooperation with Finance, Sales, and CSSC India * Monitor backlog, STR performance, and KPIs, ensuring timely escalations and continuous improvement actions * Proactively communicate with Planning and Management to avoid premium freight costs and line stoppages * Analyze forecast and performance data to identify trends, risks, and improvement opportunities * Use TEOA tools and actively participate in daily, weekly, and monthly meetings to drive quality and customer satisfaction **Your ideal background** * Bachelor Degree * Experience in Customer Service of minimum 2 years is desirable * PC Knowledges in SAP, MS Office * Fluency in English language is required, further languages desirable **ABOUT TE CONNECTIVITY** TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next\-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter). **WHAT TE CONNECTIVITY OFFERS:** We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations \- the well\-being of our employees is our top priority! * Unlimited job contract opportunity * Collaborative and friendly work environment * Extensive training and career growth opportunities * Private medical healthcare package * Employee referral bonus * Other location\-dependent benefits **IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD** TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com**. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. **Job Locations:** Evora, Évora \_ Portugal **Posting City:** Evora **Job Country:** Portugal **Travel Required:** Less than 10% **Requisition ID:** 146938 **Workplace Type:****External Careers Page:** Customer Service