Store Operator | Continente Modelo, Beja

Description

Job Summary: The Store Operator ensures customer service, provides support at checkout counters, handles shelf replenishment and fresh food sections, contributing to customer satisfaction within a dynamic retail environment. Key Highlights: 1. Direct contact with customers and support across various store areas. 2. Teamwork to ensure smooth store operations. 3. A collaborative, dynamic, and close-knit working environment. Continente Modelo is recruiting a Store Operator to join the team in Beja. The role involves direct customer interaction and support across various store areas—including checkout counters, replenishment, and fresh food sections—within a dynamic, customer-oriented food retail environment. **Responsibilities:** Greet customers warmly, empathetically, and proactively; Support checkout operations to ensure a positive end-of-purchase experience; Respond to inquiries and resolve issues efficiently and courteously; Ensure product restocking and in-store organization; Maintain fully stocked, well-organized, and visually appealing shelves; Support fresh food departments—including butcher shop, deli, bakery, fruits & vegetables, fishmonger, or cafeteria; Contribute to service quality and customer satisfaction; Work collaboratively to ensure optimal store operations. **Requirements:** Strong interest in customer service; Passion for food retail; Flexibility to work rotating shifts; Availability to work weekends; Team spirit and commitment; Ability to adapt to different store areas; Collaborative, responsible, and customer-oriented attitude. **Offer:** A collaborative, dynamic, and close-knit working environment; Meal allowance, either as a monetary benefit or via the Dá Card, whichever option is more advantageous; Telecommunications plan including voice, data, and equipment for permanent employees; Internal mobility programs to foster talent development; Health and life insurance for permanent employees; Option to extend health insurance coverage to family members under favorable conditions; Onboarding program and initial training; Continuous learning platform and financial literacy program; Scholarship awards and merit-based grants for employees’ children; Holiday programs during school breaks; Newborn welcome kit; Annual flu vaccination—including administration—upon voluntary enrollment; “Somos Sonae” Program offering psychosocial, financial, and legal support to employees; Mental health promotion initiatives and nutrition consultations; Discount and partnership program covering over 300 leading brands; Additional time-off days; Competitive salary. **Application Process:** An application will only be considered complete after completion of a digital assessment. At the end of the application process, if all required criteria for the role are met, a link to access the digital assessment will be sent to the registered email address. This step is mandatory, as the recruitment process is competency-based. **Diversity and Inclusion:** MC Sonae is committed to building a workplace rooted in diverse profiles and focused on the uniqueness of each individual—ensuring everyone feels respected, valued for their skills, and confident in the organization. **Additional Information:** **Request ID:** 75632\.