Customer Support Telephone Operator

Description

Job Summary: We are looking for customer-oriented individuals with strong communication skills and a team spirit to join a dynamic, approachable, and forward-looking environment. Key Highlights: 1. Dynamic and future-oriented environment with growth opportunities 2. Initial and ongoing training tailored to the position 3. Diverse team focused on development and customer service **Are you seeking to develop your talent in a place where your efforts are recognized? We offer a dynamic, approachable, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where development and customer service are our top priorities. At El Corte Inglés, our work is a shared passion.** **The project awaiting you.** **What will you do with us?** * Clarification of doubts and complaint management; * Personalized telephone support and customer follow-up; * Order management and post-sales support; * Information management across various platforms; * Delivering excellence in service and customer loyalty; * Contributing to a differentiated shopping experience. **Main responsibilities and requirements.** What do we expect from you? * Availability for rotating shifts and days off; * Customer orientation; * Strong communication skills; * Team spirit; * Dedication and sense of responsibility; * Commitment and passion. **We offer a variety of social benefits contributing to your well-being.** * Initial and ongoing training tailored to the position; * Opportunities for professional development and advancement; * 3 additional vacation days if no unjustified absences occur; * Midday off on your child's or children's birthday (up to age 18) or on your own birthday; * Parental support measures; * On-site medical center available to our employees; * Education support benefits (agreements with educational institutions, employee study support measures, scholarships for children of the César Rodriguez and Ramón Areces Foundations, merit-based scholarships for children, internal competitions, among others); * Employee discounts; * An extra day for volunteer activities; * Support program for employees whose children have a disability level of 60% or higher; * Agreements and collaborations with other institutions (banking, sports and wellness, telecommunications, services and leisure). **If this position interests you, we invite you to apply, as your experience could be highly valuable to us. At our company, everyone is welcome.**